Finpacific Treasury Systems
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    Support

    Industry leading Support and customer care

    Support 

    Finpacific clients benefit from our extensive experience and proven track record. Using industry proven best practice processes ensures our professional services and support model keeps your systems performing at its best 

    Our Support delivery model is incorporated into our entire product lifecycle. We leverage best practice business processes in the design, development and quality assurance of all of our products. While we acknowledge that one size doesn’t fit all in financial software, we know that a delivery approach that focuses on industry proven best practice process models helps our clients to save costs and benefit from the institutional knowledge Finpacific has developed over a number of years spread across scores of  successful implementations. across multiple industries

    Customer support

    Finpacific clients benefit from our
    expert support team who between
    them have over 100 years of
    experience in the Treasury sector.
    In addition to this, through our partner
    network, we have access to 1000’s of
    resources including people and
    ​reference materials worldwide.

    System support group

    Our Systems Support Group (SSG)
    provides system reviews to help
    clients understand how to use their
    software systems more effectively
    and derive maximum value from their
    ​applications.


    Treasury Expertise

    Our technical and application support
    staff have very strong treasury domain
    and product knowledge that is
    continuously strengthened though
    industry training programs.

    At Finpacific we pride ourselves on
    our support staff always being able
    to meet dynamic requirements of
    ​any business.


    Scalable Support

    As a Finpacific client, you can choose
    from our standard professional
    support model or have a specialise
    and premium support package
    tailored to your needs.
    Because Finpacifc has a flexible and
    highly skilled support group we can
    ​scale to your requirements.  
    Treasurer CFO CIO

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